Privacy Policy – Zamzam Portal
Effective Date: September 14, 2026
Last Updated: September 14, 2026
1. Introduction
Welcome to Zamzam Portal, an application provided by Zamzam Education Group.
Zamzam Portal is designed to provide authorized students, employees, teachers, and other users with convenient access to institutional and educational services associated with Zamzam Education Group.
Zamzam Education Group operates educational institutions in Barishal, Bangladesh. The organization’s website is zamzamedu.com
We respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how information may be collected, used, stored, and protected when you use Zamzam Portal.
2. Information We Collect
Depending on how you use Zamzam Portal, we may collect or process the following information:
A. Account and Login Information
When you use an authorized account, the system may process information such as:
- User ID or username
- Password or authentication information
- Student or employee identification information
- Name and institutional profile information
- Account status and access permissions
Passwords should be securely handled by the application’s authentication system and should not be unnecessarily displayed or shared with other users.
B. Institutional Information
For authorized students and employees, the system may process information required to provide institutional services, such as academic, administrative, attendance, examination, or other organization-related information.
The exact information available to a user depends on their role and authorization.
C. Technical Information
When using the application, certain technical information may be processed automatically where necessary for the operation, security, troubleshooting, and improvement of the service.
This may include:
- Device and operating-system information
- Application version
- Network-related technical information
- Error or diagnostic information
We do not use technical information for purposes unrelated to providing, securing, or improving the service unless otherwise stated in this Privacy Policy.
3. How We Use Information
Information processed through Zamzam Portal may be used to:
- Authenticate authorized users
- Provide access to student and employee services
- Maintain user accounts
- Provide academic and administrative services
- Display information relevant to the user’s role
- Maintain application security
- Detect and prevent unauthorized access
- Troubleshoot technical problems
- Improve the reliability and functionality of the application
- Communicate with users when necessary regarding institutional services
We use information only for legitimate institutional, educational, administrative, security, and operational purposes.
4. Information Sharing
Zamzam Education Group does not sell users’ personal information.
Personal information may be accessed by authorized personnel or service providers only when necessary to operate, maintain, secure, or provide services through the application.
Information may also be disclosed when required by applicable law, legal process, or a lawful request from an authorized government authority.
5. Data Security
We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.
However, no electronic storage or transmission system can be guaranteed to be completely secure. Users should also protect their account credentials and should not share their passwords with others.
6. Account Credentials
Users are responsible for maintaining the confidentiality of their login credentials.
If you believe that your account has been accessed without authorization, please contact Zamzam Education Group as soon as possible using the contact information provided below.
7. Data Retention
We retain information for as long as reasonably necessary to provide institutional services, maintain appropriate academic or administrative records, comply with applicable legal or regulatory requirements, resolve disputes, and maintain security.
When information is no longer required for legitimate purposes, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.
8. Children’s Privacy
Zamzam Portal is intended for authorized users of Zamzam Education Group and is not specifically designed as a children’s entertainment or child-directed application.
We do not knowingly use the application to collect personal information from children for advertising or unrelated commercial purposes.
9. Third-Party Services
Zamzam Portal may rely on technical services or infrastructure necessary for application functionality, hosting, authentication, security, analytics, or other operational purposes.
Where third-party services process information on our behalf, we expect them to handle information in accordance with applicable privacy and security requirements.
10. External Websites
Zamzam Portal or Zamzam Education Group may provide links to external websites or services.
This Privacy Policy applies to Zamzam Portal and does not automatically apply to third-party websites. Users should review the privacy policies of external services before providing personal information to them.
11. Your Privacy Rights
Depending on applicable law and the nature of the information, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
12. Account or Data Deletion
If you wish to request deletion of your Zamzam Portal account or personal information associated with your account, please contact Zamzam Education Group.
Some information may need to be retained where required for legitimate institutional, academic, administrative, legal, regulatory, or security purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or institutional practices.
When we make changes, we will update the Last Updated date shown at the beginning of this policy.
Users are encouraged to review this page periodically for the latest information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Zamzam Education Group
Patuakhali Road, Rupatoli, Barishal, Bangladesh (Location Map)
Phone: +880 1730-580400
Email: zamzambsl@gmail.com
The contact information above is published on the official Zamzam Education Group website.
Website: https://zamzamedu.com/
